Shipping Policy

At Squishd., our goal is to get your new glow friend to you safely and as quickly as possible. Below is everything you need to know about how we ship, where we ship, and how long it takes.

Processing Time

All orders are processed within 1–3 business days.

Once processed, your order will be handed off to our fulfillment team and sent directly from our warehouse.

Shipping Locations

We currently ship to:

  • United States
  • Canada

More regions may be added soon as our cozy world grows.

Shipping Times

Shipping times may vary based on your location:

  • United States: 7–15 calendar days
  • Canada: 7–15 calendar days

These timelines account for processing, packaging, and transit from our international warehouse.

Shipping Costs

Shipping fees are calculated at checkout based on destination and product weight.

We work hard to keep rates fair and transparent.

Tracking Your Order

Once your order ships, you’ll receive a tracking number by email.

Tracking updates may take 24–48 hours to appear after your package is handed off to the carrier.

Order Changes & Address Issues

If you entered the wrong address or need to cancel your order, please contact us within 12 hours of purchase.

After this window, we cannot guarantee changes, as your order may already be in processing.

Lost or Delayed Packages

If your package seems delayed or lost, reach out to us and we’ll do everything we can to help track it down.

Please note that shipping delays caused by customs or carriers are outside our control, but we’ll still support you throughout the process.

Our Promise

We want your Squishd. experience to feel warm and stress-free from start to finish. If something doesn’t look right with your shipment, just let us know — we’re here to help.

Shipping Policy

At Squishd., our goal is to get your new glow friend to you safely and as quickly as possible. Below is everything you need to know about how we ship, where we ship, and how long it takes.

Processing Time

All orders are processed within 1–3 business days.

Once processed, your order will be handed off to our fulfillment team and sent directly from our warehouse.

Shipping Locations

We currently ship to:

  • United States
  • Canada

More regions may be added soon as our cozy world grows.

Shipping Times

Shipping times may vary based on your location:

  • United States: 7–15 calendar days
  • Canada: 7–15 calendar days

These timelines account for processing, packaging, and transit from our international warehouse.

Shipping Costs

Shipping fees are calculated at checkout based on destination and product weight.

We work hard to keep rates fair and transparent.

Tracking Your Order

Once your order ships, you’ll receive a tracking number by email.

Tracking updates may take 24–48 hours to appear after your package is handed off to the carrier.

Order Changes & Address Issues

If you entered the wrong address or need to cancel your order, please contact us within 12 hours of purchase.

After this window, we cannot guarantee changes, as your order may already be in processing.

Lost or Delayed Packages

If your package seems delayed or lost, reach out to us and we’ll do everything we can to help track it down.

Please note that shipping delays caused by customs or carriers are outside our control, but we’ll still support you throughout the process.

Our Promise

We want your Squishd. experience to feel warm and stress-free from start to finish. If something doesn’t look right with your shipment, just let us know — we’re here to help.